Legal

Privacy Policy

Last updated: March 2026 · OMNET IT System, Noida, Uttar Pradesh, India

Summary: OMNET IT System collects limited personal information (name, email, phone) through contact forms and booking tools to respond to your enquiries. We do not sell your data to third parties. We use industry-standard security measures to protect your information.

1. Who We Are

OMNET IT System ("we", "us", "our") is an IT services company based in Noida Sector 62, Uttar Pradesh, India. We provide IT support, managed IT services, cybersecurity, computer repair, and related technology services to businesses across Delhi NCR.

Business Name: OMNET IT System
Owner: Prashant Pandey
Address: Noida Sector 62, Uttar Pradesh — 201309, India
Email: omnetit@gmail.com
Phone: +91-89206-03270
Website: www.omnetit.in

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

Contact form submissions: Name, email address, phone number, company name, and the message you send us
Callback requests: Name, phone number, preferred date and time, and topic of enquiry
Calendly bookings: Name, email address, and any details you provide when scheduling a video call or meeting through our Calendly booking system (https://calendly.com/omnetit)
WhatsApp messages: Content of messages you send to our WhatsApp business number
Website usage data: Pages visited, time on site, browser type, and approximate location — collected via Google Analytics 4 (anonymised)

We do not collect sensitive personal data such as financial information, national ID numbers, or health data.

3. How We Use Your Information

We use the information you provide solely to:

Respond to your IT support enquiry or service request
Schedule and conduct video calls, site visits, or consultations you have booked
Send you a quotation, proposal, or follow-up related to your enquiry
Provide IT support services under an agreed contract
Send service updates, appointment reminders, or important notices related to your account
Improve our website and understand which pages are most useful to visitors (via anonymised analytics)

We will not use your information for unsolicited marketing without your explicit consent.

4. Third-Party Services

We use the following third-party services that may process your data:

Web3Forms — Processes contact form submissions. Your form data is transmitted to Web3Forms and forwarded to our email. See Web3Forms Privacy Policy at web3forms.com.
Calendly — Manages meeting bookings. When you book a video call, your name and email are stored in Calendly. See Calendly's Privacy Policy at calendly.com/legal/privacy-notice.
Google Analytics 4 — Anonymised website usage tracking. No personally identifiable information is shared with Google Analytics. See Google's Privacy Policy at policies.google.com/privacy.
WhatsApp Business — Messages sent to our WhatsApp are processed by Meta Platforms. See WhatsApp's Privacy Policy at whatsapp.com/legal/privacy-policy.

5. Data Storage and Security

Personal information you provide through our forms is transmitted securely via HTTPS and stored in our email and CRM systems. We implement industry-standard security measures including:

SSL/TLS encryption for all data transmitted to and from this website
Access controls limiting who can view your personal information within our organisation
Regular review of our data handling practices

We retain your contact information for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up queries or service contracts. You may request deletion of your data at any time.

6. Cookies

Our website uses cookies for the following purposes:

Google Analytics 4: Analytics cookies to understand site usage. These are anonymised and do not personally identify you.
Calendly widget: Functional cookies required to load the Calendly booking widget on our contact page.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Your Rights

Under applicable privacy laws, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of any marketing communications from us

To exercise any of these rights, contact us at omnetit@gmail.com or call +91-89206-03270.

8. Children's Privacy

Our services are directed at business professionals and organisations. We do not knowingly collect personal information from children under the age of 18. If you believe a child has submitted personal information to us, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:

OMNET IT System
Noida Sector 62, Uttar Pradesh — 201309, India
Email: omnetit@gmail.com
Phone: +91-89206-03270