Fully Managed IT
We take over all your IT: planning, daily operations, security and vendors.
Best for: SMBs & mid-market who want IT off their plate.
CERT-In Empanelled · Serving India since 2016
Trusted IT Company in Delhi NCR — Secure, Well-Run IT
OMNET IT Solutions is a CERT-In empanelled IT services and cybersecurity company based at Nehru Place, New Delhi. We make IT simple, safe and reliable for businesses in India and abroad, with 24/7 support backed by an SLA (our written promise on response time).
NCR
Based & Serving
Since 2016
Nehru Place HQ
24/7
Helpdesk & monitoring
4.9 / 5
Client rating (147 reviews)
CERT-In Empanelled
SLA in writing
L1 · L2 · L3 engineers
Microsoft 365 Partner
Google Workspace Partner
ISO 27001 aligned
MSME · UDYAM-UP-29-0254285
Our Story
Built for Indian businesses that need IT to simply work
OMNET IT Solutions was founded in 2016 for one simple reason. Small and mid-sized businesses in India had two poor choices. Costly IT firms built for 1,000-seat companies, or freelance repair technicians with no SLA, no records and no one to answer for problems. Neither fit.
We set out to build a CERT-In empanelled IT partner that puts everything in writing — clear SLAs, a set escalation path, three levels of engineers (L1/L2/L3) and open pricing — while staying friendly, quick and the right size for growing businesses. Today we run IT for organisations in Nehru Place, Connaught Place, Aerocity, Noida, Greater Noida and across India.
From our office at 90 Nehru Place — a major business and IT hub — we offer same-day onsite visits across NCR and strong remote support. We are an authorised reseller for Dell, HP, Lenovo, Apple, Microsoft and Google, and our leaders stay closely involved with every client.
We don't chase growth. We focus on keeping clients. Most have been with us for 3+ years — because good IT should feel boring.
Our Sister Concern
Balaji Computer Solutions (BCS) is our sister concern, providing IT infrastructure, enterprise technology and business technology solutions across Delhi NCR.
Together, OMNET IT Solutions and Balaji Computer Solutions cover each other's strengths. We support businesses with IT setup, managed services, networking, cybersecurity, cloud, hardware and business technology.
NCR
Based & Serving
9+
Years across India
20 min
Remote Response SLA
4 hr
Onsite SLA (NCR-wide)
6
Cities Covered
References
Available on Request
What We Do
Our services, in the order most clients engage us
All your IT from one provider who answers for it. Listed by demand: Managed IT and IT Support with AMC are our main services, followed by cybersecurity, cloud and networking.
1
Managed IT Services Flagship
We take over your whole IT — planning, helpdesk, security, vendors, updates and reports. We run your IT so you can run your business.
Fully ManagedFixed AMCFixed-Term ContractOn-Demand
2
IT Support & AMC Core
A 24/7 helpdesk with written response times, backed by certified L1/L2/L3 engineers. Choose a Fixed Cost AMC, Prepaid packs, or Casual pay-per-ticket — whatever suits how you use IT help.
24/7 Helpdesk20-min Remote SLA4-hr Onsite SLAL1 · L2 · L3
3
Cybersecurity & Managed Security
Security for devices, servers, cloud and logins — XDR/EDR (software that spots and stops attacks), MFA (a second login check), single sign-on, access rules, weak-spot testing, email filtering and attack response. All to CERT-In standards.
XDR / EDRMFA & SSOZero TrustRisk Assessment
4
Cloud Services & Productivity
Microsoft 365, Google Workspace, Azure, AWS and GCP — licences, moving your data, setup, backup and day-to-day admin. Email, Teams, SharePoint and Drive, kept secure and under control.
Microsoft 365Google WorkspaceAzureAWSBackup & DR
5
Network Infrastructure & Wi-Fi
Office cabling, Wi-Fi 6, VLANs (separate networks for different teams), firewall setup and managed networks. Cisco Meraki, Aruba, Ubiquiti, Ruckus — sized and installed for your office.
Wi-Fi 6Cat6 / Cat6A CablingFirewallVLAN / SD-WAN
6
Hardware Sales, Repair & AMC
Authorised reseller for Dell, HP, Lenovo, Apple, Microsoft and Google — laptops, desktops, MacBooks, servers and printers. With GST invoices, AppleCare+, rack / tower servers and onsite repair.
Dell & HP & LenovoApple / MacBookServersOnsite Repair
7
Professional Services & DevOps
One-off projects — new office IT setup, moving to the cloud, central login and device management (Entra ID, Intune, JumpCloud), DevOps pipelines, data centre space and server room builds.
Office IT SetupMigrationIdentity RolloutDevOps
Why OMNET
What makes working with us different
Reliable IT that runs on clear processes, not on one person. These are the promises behind every contract.
SLA in writing
Every contract sets response & fix times for each priority level, P1 to P4, with escalation steps and exclusions spelled out. No grey areas.
Full L1 / L2 / L3 coverage
Every client gets engineers at three levels — not one all-rounder. Hard problems go straight to senior engineers. No hunting for a new vendor.
20-min remote, 4-hr onsite
Our standard SLA. Most urgent (P1) issues fixed remotely within 20 minutes. An engineer at your door within 4 hours in Noida, Delhi & Gurugram.
CERT-In empanelled
One of a small group of IT providers officially empanelled by CERT-In (MeitY, Govt. of India) — needed for work in regulated sectors.
Local & on-ground
Our Nehru Place HQ means same-day onsite reach across NCR. Not a call centre passing you on; real engineers at your site.
Transparent pricing
An itemised proposal within 24 hours of our first call. No "unlimited support" traps; everything included and excluded is listed.
Monthly reporting
Tickets raised, SLA results, device changes, security health and licence use — sent monthly and reviewed with you every quarter.
Vendor management
We deal with your internet provider, telecom company, software vendors and hardware makers. You get one contact — no chasing vendors.
Engagement Models
Four ways to work with OMNET
Pick the model that suits how you use IT — from fully outsourced to pay-as-you-go. We help you choose the right fit on our first call.
Fixed-Cost AMC
A clear list of what is covered, at one flat yearly price. No surprise bills — easy to budget.
Best for: Established offices with steady IT needs.
Fixed-Term Contract
Dedicated IT support for a set period — ideal for big changes, system moves or temporary cover.
Best for: Projects with a deadline & periods of change.
On-Demand Support
Raise a ticket when you need help. No long-term contract. Pay only for the help you use.
Best for: Startups & freelancers.
Credentials & Partnerships
Certified, empanelled, authorized
Official credentials that matter when you check a vendor, face a regulated-sector audit, or work with large companies.
CERT-In Empanelled
MeitY, Govt. of India
ISO 27001 Aligned
Information security practices
Microsoft 365 Partner
Licensing & deployment
Google Workspace Partner
Licensing & migration
Apple Business Reseller
MacBook / iPad / ABM
Dell / HP / Lenovo
Authorized hardware reseller
Sophos & CrowdStrike
XDR & endpoint security
JumpCloud Partner
Identity & device management
Coverage
On-ground across Noida, Delhi & Gurugram — remote support available across India & worldwide
Same-day onsite visits from our Nehru Place HQ. Each area has its own engineers — not a random pool.
New Delhi
Nehru Place, Connaught Place, Aerocity, Dwarka, South Delhi
Noida
Sector 62, Sector 63, Noida Expressway, Film City
Greater Noida
Greater Noida & Greater Noida West (Knowledge Park, Alpha, Beta)
Gurugram
Cyber City, Udyog Vihar, Sohna Road, Golf Course Road
Ghaziabad
Indirapuram, Vaishali, Kaushambi, Sahibabad
Faridabad
Sector 16, Sector 37, NIT, Industrial Town
Leadership
Led by hands-on people, not layers of managers
Prakash Sinha
Founder & CEO
Prakash founded OMNET in 2016 to bring organised IT services with written SLAs to India's small and mid-sized businesses. He stays personally involved with every major client — from the first call to quarterly reviews — and leads the monthly review of SLA results, security health and client retention.
Let's talk — free IT assessment in 60 minutes
Need a full managed IT partner, a fixed-cost AMC, stronger cybersecurity, or just an honest second opinion? We send a priced proposal within 24 hours of our call.
Visit Our Office
OMNET IT Solutions
408, Mansarovar Building
90 Nehru Place
New Delhi – 110019
India
Indirapuram Office
99, Gyan Khand II, Indirapuram
Ghaziabad, Uttar Pradesh – 201014
India
408, Mansarovar Building
90 Nehru Place
New Delhi – 110019
India
Indirapuram Office
99, Gyan Khand II, Indirapuram
Ghaziabad, Uttar Pradesh – 201014
India
Office Hours
Monday – Saturday9:00 AM – 7:00 PM
Sunday10:00 AM – 5:00 PM
Emergency Support24/7