OMNET IT Solutions Support Centre
Helpdesk online · 24×7

How can we help you today?

Raise a ticket, chat with an engineer, or let us fix it remotely in minutes. CERT-In empanelled IT support for businesses in Noida, Delhi & Gurugram — and remotely across India.

Raise a ticket Get remote help
CERT-In Empanelled Onsite in Delhi NCR Encrypted remote sessions

Live chat

Talk to our support team right now, straight from your browser.

WhatsApp

Message us with screenshots or a voice note — we reply fast.

Chat on WhatsApp

Call the helpdesk

For urgent issues, speak to an engineer directly.

+91 89206 03270 Call now

Email support

Send details and attachments; we'll log a ticket for you.

[email protected] Email us
Raise a ticket

Tell us what's wrong — get a ticket ID instantly

Every request is logged and tracked by our helpdesk. Keep your ticket ID handy when you call or chat with us.

1
Submit the formYou get a unique ticket ID on screen right away.
2
An engineer reviews itWe prioritise by impact — critical issues first.
3
We fix it — remotely or onsiteRemote via AnyDesk, or an engineer visits in Delhi NCR.
!
Is your business down right now?Choose Critical priority and also call +91 89206 03270.

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Ticket received

OMN-000000-XXXX

Our helpdesk has your request. Please quote this ticket ID when you contact us.

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Remote support

Get fixed remotely in 4 simple steps

Our engineer connects securely to your screen using AnyDesk — no travel, no waiting.

STEP 1Download AnyDeskFree, installs in under a minute. No account needed.
STEP 2Note your IDOpen AnyDesk and find the 9-digit Your Address number.
e.g. 123 456 789
STEP 3Share it with usCall, WhatsApp, or add it to your ticket above.
STEP 4Click “Accept”Allow the connection — our engineer can now help on your screen.
Download AnyDesk — free Already installed? Open AnyDesk
Your privacy is protected. A session starts only when you click Accept, you see everything the engineer does, and you can disconnect anytime by closing AnyDesk. OMNET will never ask for your passwords or OTPs.
What we support

One helpdesk for your entire IT

Desktops, laptops & MacsSlow systems, crashes, OS updates, repairs and upgrades.
Email & collaborationMicrosoft 365, Google Workspace, Outlook and mailbox issues.
Network & Wi-FiInternet outages, firewalls, routers, switches and VPN.
Servers & backupWindows/Linux servers, NAS, backup and recovery.
CybersecurityVirus, phishing, ransomware response and endpoint protection.
Printers, CCTV & morePrinters, scanners, CCTV, access control and peripherals.

Frequently asked questions

How do I raise an IT support ticket?

Use the form above for an instant ticket ID, start a live chat, email [email protected], or call / WhatsApp +91 89206 03270.

Is AnyDesk remote support safe?

Yes. The session starts only after you click Accept, you can watch everything, and you can end it anytime by closing AnyDesk. We never ask for passwords or OTPs.

Do you send engineers onsite?

Yes — onsite engineers are available across Noida, Delhi and Gurugram (Delhi NCR). Remote support is available across India and worldwide.

I'm not an AMC customer. Can I still get help?

Absolutely. We support one-time (casual) requests as well as AMC and managed IT customers. See pricing or raise a ticket and we'll guide you.