Less downtime, faster issue resolution, and predictable IT costs — so your team stays productive and your business keeps growing. OMNET IT Solutions is the CERT-In empanelled managed IT partner trusted by 500+ businesses across India and worldwide, with a 24/7 helpdesk, 20-minute remote response, and onsite support pan-India.
24/7 helpdesk · 20-min SLA · 4-hr onsite NCR
ExploreCERT-In empanelled · XDR · MFA · VAPT
ExploreFull outsourcing · SLA · monthly reports
ExploreMicrosoft 365 · Google Workspace · Azure · AWS
ExploreWi-Fi 6 · Cat6 cabling · Firewall · VLAN
ExploreFree assessment · costed proposal in 24 hrs
Contact usBusiness apps · ERP · CRM · API Integrations
ExploreCorporate · E-commerce · UI/UX · SEO Ready
ExploreAndroid · iOS · Flutter · Cross-platform
ExploreFixed AMC · Prepaid · Casual · Fully Managed
Contact usEvery OMNET engagement is governed by a written SLA with measurable response and resolution targets — so you get predictable IT, not best-effort support.
Response targets reflect standard contracted SLAs; exact commitments are confirmed in your service agreement.
Every organization consumes IT differently. Choose the model that matches your scale and commitment level — then let us size and scope it during your free 60-minute discovery call.
One predictable monthly fee. Unlimited helpdesk tickets. Defined onsite visits. 24/7 monitoring, monthly reporting, and a dedicated account manager included as standard.
Buy a block of support hours or tickets upfront and use them when you need them — no monthly lock-in, no wasted budget. GST-compliant invoicing.
No contract, no retainer. Pay only when you need us — remote or onsite, same or next-day response. A GST invoice is issued per job.
Complete IT outsourcing — end-to-end ownership of strategy, operations, cybersecurity, cloud, and vendor relationships. vCIO advisory, dedicated team, custom SLA.
Beyond IT support — we build and manage the digital infrastructure your business runs on: custom software, websites, mobile apps, and the email platforms your teams depend on every day.
Tailor-made solutions built around your workflows — web apps, portals, ERP, CRM, and business process automation.
Learn MoreProfessional, responsive, SEO-ready websites — corporate portals, landing pages, and e-commerce stores.
Learn MoreAndroid & iOS apps built for performance and usability — native, cross-platform, or Flutter-based.
Learn MoreAuthorized licensing for Google Workspace, Microsoft 365, Zoho Mail & Exchange — single GST invoice, volume discounts.
Learn MoreZero-downtime migration between Google Workspace, Microsoft 365, Zoho, and cPanel — mail, calendar, contacts preserved.
Learn MoreCustom domain email with DKIM/SPF/DMARC, anti-spam, anti-phishing, and 24/7 expert support as standard.
Learn More500+ businesses across India chose OMNET because we deliver measurable outcomes, not just uptime. Here's what makes us different from every other IT company that picked up the phone.
Formally empanelled by CERT-In (MeitY) — Government of India's cybersecurity authority. Required for regulated-sector IT audits and incident reporting.
P1 30-min response / 4-hr resolution. P2 2-hr / next business day. Every engagement ships with a signed SLA — no verbal promises, no ambiguity.
Tiered engineering on your account — no call-center hand-offs, no offshored overnight cover. Real engineers, direct line, escalation ladder from day one.
Security practices aligned to ISO 27001 — your clients' vendor questionnaires check out, and your data stays protected at every layer.
Transparent monthly reports: ticket trends, SLA compliance, security posture, license utilization. Quarterly business reviews map IT spend to business outcomes.
6-hour incident reporting compliance. CERT-In format as standard. Final Management Report within 14 days — defensible documentation during any security audit.
Remote support nationwide. Onsite engineers across NCR, Delhi, Noida, Gurugram, and major metros. Same-day response for critical business-impact issues.
One vendor, one invoice, one SLA — for helpdesk, security, cloud, hardware, and vendor management. No more blame-shifting between multiple IT suppliers.
Our clients don't just get IT support — they get the business outcomes that come with having IT you can trust. Here's what 500+ businesses tell us changed after switching to OMNET.
Proactive monitoring catches and resolves issues before they impact employees. P1 incidents resolved in under 4 hours — not days.
20-minute remote response SLA on managed plans. Most issues resolved on first contact — no repeat callbacks, no chasing.
CERT-In empanelled security across endpoint, email, cloud, and network. VAPT, XDR, MFA, and incident response built into every plan.
Fixed monthly fee replaces unpredictable break-fix bills. Typical clients save 20–35% vs. in-house admin and ad-hoc consultants.
One vendor. One invoice. One SLA. From your laptops and servers to your cloud licenses and email — all under one accountable relationship.
Employees stop losing hours to IT problems. Self-service portal, faster ticket resolution, and better tools = more productive work days.
From helpdesk support and infrastructure management to cybersecurity, cloud services, networking, and endpoint management, OMNET delivers complete IT ownership under a single SLA and a single point of accountability.
Outsource your entire IT function. We own strategy, helpdesk, security, and vendor management — you focus on your core business.
Fixed-cost AMC, prepaid packs, or pay-per-ticket — match the engagement model to how your organization consumes IT support.
CERT-In-standard cybersecurity embedded across every engagement — endpoint, email, identity, cloud, and network layers.
Microsoft 365, Google Workspace, Azure, AWS — licensing, migration, administration, and backup all under one accountable partner.
Office networks designed, structured-cabled, deployed, and managed by certified engineers — from Wi-Fi 6 to SD-WAN.
Authorized reseller for Dell, HP, Lenovo, Apple, and Microsoft — delivered, configured, warrantied, and supported by the same team.
Our authorized partnerships with global technology leaders mean certified support, genuine licensing, and manufacturer-backed warranties — not gray-market alternatives.
CERT-In empanelled, SLA-backed, and accountable. Here's what clients say after switching to OMNET.
"We moved to OMNET's Fully Managed plan 2.5 years ago. Our IT helpdesk tickets are now SLA-compliant 98% of the time — against 60-70% with our previous setup. Most importantly, we haven't had an IT-caused business interruption in 18 months."
"With our previous vendor, tickets would sit for a day before someone looked at them. With OMNET, P1s get answered in 10-15 minutes. It's changed how we operate."
"After our breach scare in 2023, we brought OMNET in for a full security overhaul. Their VAPT found 14 issues our previous security vendor had missed. The post-remediation report is now what we send to our bank clients — it's saved us deals."
"We migrated 65 users from a mix of Google personal accounts and shared Outlook to Google Workspace in 10 days. OMNET handled everything — domain, email migration, training. We've had zero post-migration tickets."
We audit your IT environment, identify risks and cost leakages, and deliver a written scope with a costed proposal within 24 hours. Whether or not you engage us — you walk away with a clear picture of your IT health.
Switching IT partners carries real risk. Our onboarding is documented, parallel-run, and reversible. You are never locked in without a signed SLA already in your hands.
Free 60-minute IT assessment. We audit your environment — assets, security posture, license utilization — and deliver a written scope and costed proposal within 24 hours.
Tooling rollout and full documentation. RMM, helpdesk portal, monitoring, and security baseline deployed in parallel with your existing IT. Zero downtime guaranteed.
SLA-driven operations live. 24/7 helpdesk active. Tickets resolved within written SLA. Monthly reports delivered. Dedicated L1/L2/L3 engineers assigned and introduced.
QBR every 90 days: trends, incidents, capacity planning, license optimization, and forward roadmap. Leadership sees exactly how IT spend maps to business outcomes.
