CERT-In Empanelled · Serving Noida & NCR

IT Support & Managed IT Services in Noida, Delhi & Gurugram

We look after your computers, network, email and security, so your team can just work. You get fewer breakdowns, faster fixes and a fixed IT bill. Our engineers visit offices in Noida, Delhi and Gurugram. Our 24/7 helpdesk supports you remotely anywhere in India and worldwide. We are based in Nehru Place, New Delhi, and empanelled by CERT-In (India's national cybersecurity agency).

Free 60-minute call · Written quote in 24 hours · No obligation
CERT-In Empanelled Certified Engineers Noida · Delhi · Gurugram 24/7 Support MSME · UDYAM-UP-29-0254285
Our Commitments to You

Our Written Service Promises

Every contract comes with an SLA (our written promise on response and fix times). You know exactly what to expect.

20 min
Remote response
We respond to remote support requests within this time.
4 hr
Onsite response
An engineer reaches your office within 4 hours in Noida, Delhi & Gurugram.
24/7
Helpdesk availability
Reach us by phone, email or portal, every day of the year.
CERT-In
Government empanelled
Approved by India's national cybersecurity agency.
Monthly
Transparent reporting
A monthly report shows your requests and how fast we fixed them.
No lock-in
Flexible engagement
Choose fixed AMC, prepaid, pay-as-you-go or fully managed.
24/7
Round-the-clock monitoring
We watch your servers, network and computers to fix problems before they hit you.
Certified
Experienced support team
Engineers certified in Microsoft, Google Workspace, networking, cloud and security.

These are our standard response times. Your exact times are written into your contract.

How We Work

Four ways to work with us — pick what suits you

Every business needs IT help differently. Pick the plan that fits your size and budget. We will fine-tune it with you on a free 60-minute call.

Prepaid Support Packs

Best for: Variable IT workloads

Buy a block of support hours or requests in advance. Use them whenever you need help. No monthly contract and no wasted money. GST invoice included.

  • No monthly commitment
  • Use across the year
  • Remote & onsite included
  • GST invoice on purchase
Explore Prepaid Packs

Casual Pay-Per-Ticket

Best for: Startups & freelancers

No contract and no monthly fee. Call us only when something breaks. We help remotely or onsite, the same or next day. You get a GST invoice for each job.

  • No long-term contract
  • Same/next-day response
  • Remote & onsite support
  • GST invoice per ticket
Explore Casual Support

Fully Managed IT

Best for: 100+ seat organizations

We become your complete IT department. We plan, run and secure your IT, cloud and vendors. You get a vCIO (a part-time IT head who plans with you), a dedicated team and a custom SLA.

  • We own your IT & plan ahead
  • Dedicated L1·L2·L3 team (basic to expert support)
  • vCIO advisory included
  • Custom SLA & quarterly reviews (QBR)
Book Discovery Call
Why Businesses Choose OMNET

An IT partner that takes responsibility

Businesses in Noida, Delhi and Gurugram choose OMNET because we deliver results you can measure. Here is what makes us different.

CERT-In Empanelled

We are empanelled by CERT-In (MeitY), the Government of India's cybersecurity agency. We help you with security checks, handling cyber incidents and meeting compliance rules.

Written SLA — Every Contract

Urgent issues (P1): 20-min response, fixed in 4 hrs. Serious issues (P2): 2-hr response, fixed by next business day. Every contract has a signed SLA — no verbal promises.

L1 / L2 / L3 In-House Engineers

Our own engineers handle your account, from basic fixes to expert work. No call centres and no outsourced night shifts. You get real engineers and a direct line from day one.

ISO 27001 Aligned

Our security follows ISO 27001, the global standard for protecting data. Your data stays safe, and you can answer your clients' security questions with confidence.

Monthly Reporting & QBR

Clear monthly reports on your support requests, response times, security and licence use. Every quarter, we review your IT spend against your business goals.

CERT-In Incident Response

We help you report cyber incidents to CERT-In within the required 6 hours, in their format. You get a final report within 14 days — proof you can show in any audit.

Noida, Delhi & Gurugram — Onsite Coverage

Our engineers visit offices across Noida, Delhi and Gurugram. Remote helpdesk support covers all of India and worldwide. Critical issues get a same-day response.

Single Point of Accountability

One vendor, one invoice, one SLA for helpdesk, security, cloud, hardware and other suppliers. No more IT vendors blaming each other.

Business Outcomes

What changes when your IT actually works

When your IT just works, your whole business runs better. Here is what changes when you work with OMNET.

↓ Less

Reduced Downtime

We watch your systems and fix problems before they hit your staff. Urgent issues are fixed in under 4 hours — not days.

20 min

Faster Issue Resolution

We respond remotely within 20 minutes on managed plans. Most issues are fixed on the first call — no chasing.

CERT-In

Stronger Cybersecurity

We protect your computers, email, cloud and network. Every plan includes VAPT (testing your systems the way a hacker would), XDR (threat detection across all devices), MFA (a second login check) and incident response.

Cost Efficient

Predictable IT Costs

A fixed monthly fee replaces surprise repair bills. You always know what IT will cost you.

1 Partner

Single Support Partner

One vendor. One invoice. One SLA. Laptops, servers, cloud licences and email — all handled by one team.

↑ Faster

Improved Employee Productivity

Your staff stop losing hours to IT problems. A self-service portal, faster fixes and better tools mean more work gets done.

Our Services

One Trusted Partner for All Your IT

Helpdesk, servers, cybersecurity, cloud, networking and staff devices — OMNET looks after it all, under one SLA and one point of contact.

IT Infrastructure + Physical Security + Fire Safety

Authorized Partners & Resellers

Trusted products from leading brands

We are authorized partners of top global brands. You get certified support, genuine licences and full maker warranties — never grey-market goods.

20+ Certified Brand Partnerships
Authorized Reseller & Support Partner
Expert-led Deployment & Support

Your Local IT Partner in Noida, Delhi & Gurugram

CERT-In empanelled, with written SLAs and clear reporting. Based in Nehru Place, New Delhi, we serve businesses in Noida and across NCR.

Explore our Noida services: IT Support in Noida · Managed IT Services in Noida · Computer AMC in Noida · Laptop & Computer Repair in Noida

Service areas: Noida · Delhi · Gurugram · Greater Noida · Ghaziabad · Faridabad · All service areas

CERT-In
Government Empanelled
24/7
Helpdesk Support
20 min
Remote Response SLA
Since 2016
Serving NCR Businesses
Why Choose OMNET?
"We are a CERT-In empanelled IT company based in Nehru Place, New Delhi. Our engineers visit offices across Noida, Delhi and Gurugram, and our 24/7 helpdesk supports clients across India and worldwide. You get written SLAs, monthly reports and no long-term lock-in. Startup or large company, we shape our service to your needs and budget."
OMNET IT Solutions
CERT-In Empanelled  ·  Nehru Place, New Delhi  ·  Est. 2016
FREE — No Obligation

Book your free 60-minute IT assessment

We check your IT setup and find risks and wasted spend. Within 24 hours, you get a written plan and quote. Even if you don't hire us, you get a clear picture of your IT health.

  • Check of your devices, security and licence use
  • Written IT health report delivered within 24 hours
  • A clear quote for the plan you choose
  • No commitment. No hard sell. No jargon.
Book Free IT Assessment Request AMC Proposal +91 89206 03270 Chat on WhatsApp
GST-compliant · CERT-In Empanelled · Noida · Delhi · Gurugram
How We Onboard You

How we get started — a clear, simple process

Changing IT partners can feel risky. We document every step and run alongside your current setup, so nothing breaks. You always have a signed SLA before you commit.

1
Week 1

Discover

A free 60-minute IT check. We review your devices, security and licences, then send a written plan and quote within 24 hours.

2
Weeks 2–3

Deploy

We set up our tools and document your IT. RMM (remote monitoring and management), the helpdesk portal, monitoring and basic security go live alongside your current IT — with minimal disruption.

3
Week 4+

Operate

Full support begins. The 24/7 helpdesk is live and issues are fixed within your SLA. You meet your dedicated L1/L2/L3 engineers and get monthly reports.

4
Quarterly

Optimize

Every 90 days, we review trends, incidents, future needs, licence savings and next steps. You see exactly what your IT spend delivers.