IT Outsourcing Services in Delhi NCR & India
Stop fighting IT fires. OMNET IT Solutions becomes your outside IT department. We run your helpdesk, cybersecurity, cloud and network for one fixed monthly bill, under one SLA (our written promise on response time). We take it all over, or work alongside your own IT staff. CERT-In empanelled, serving Delhi NCR, all of India and overseas.
Outsource as Much — or as Little — as You Need
Hand over your whole IT department, or just the parts you need help with. Pick the model that fits.
Fully Managed IT
We run all of your IT. Best if you have little or no IT staff and want one partner who answers for everything.
Co-Managed IT
We back up your own IT team: we take the harder cases (L2/L3), cover nights and weekends, and add security and cloud experts. Your IT lead stays in charge day to day.
Helpdesk Outsourcing
We answer your staff's everyday IT requests, so your own team can focus on projects instead of tickets.
Cybersecurity Outsourcing
We act as your security team: monitoring, VAPT (testing your systems the way a hacker would, to find weak spots), handling attacks, and compliance reports.
Your Outsourced IT Function
Helpdesk & End-User Support
A 24/7 remote helpdesk plus onsite visits for the daily support your staff rely on. 20-minute average response, backed by a written SLA.
Cybersecurity
Firewall management, laptop and email security, VAPT, and attack response reported in CERT-In format. Run by security specialists, not a part-time all-rounder.
Cloud & Microsoft 365
We manage Microsoft 365, Google Workspace, Azure and AWS: user accounts, licences, security settings, backups and moves between systems.
Network & Server Management
We watch, update and manage your servers, switches, firewalls and internet links, and fix problems before they cause downtime.
Vendor & License Management
One partner deals with your internet providers, hardware suppliers and software licences. No more vendors blaming each other.
vCIO & IT Strategy
A vCIO (a part-time IT head) plans your IT budget and roadmap around your business goals, and reviews progress with you every quarter.
An IT partner who owns the results — not just one who answers
Lower, predictable cost
Pay a fixed monthly fee instead of the cost and risk of a full in-house team. You get a whole team of specialists for less than one senior hire.
A full team, not one person
Helpdesk, security, cloud and network specialists. No single person you depend on, and no knowledge lost when someone leaves.
Full transparency
A written SLA, monthly reports, and quarterly reviews showing what your IT spend delivered. You stay in control.
Frequently Asked Questions
What is IT outsourcing?
IT outsourcing means handing some or all of your IT work to a specialist company instead of doing it all in-house. With OMNET, that can be co-managed IT (we support your own IT team) or fully managed IT, where we run the helpdesk, security, cloud and IT planning under a written SLA.
How is IT outsourcing different from AMC?
An AMC is a maintenance contract for a fixed list of devices. IT outsourcing is broader. It includes the AMC, plus we take charge of cybersecurity, cloud, vendors, licences and your IT plan. AMC keeps things running; outsourcing runs your whole IT.
Will outsourcing IT mean losing control?
No. You keep full ownership and can see everything. You get clear monthly reports, a written SLA and quarterly reviews. You set direction; we do the work and advise. Many clients keep an in-house IT lead, and we add expert help and after-hours cover.
Is my data safe when I outsource IT?
Yes. As a CERT-In empanelled provider, we give staff only the access they need, record every change, secure laptops and email, and follow set steps if an attack happens. Data handling and confidentiality are written into every contract.
Can you outsource IT for a company outside Delhi NCR?
Yes. We provide remote IT outsourcing across India and overseas. Onsite cover is available in Delhi NCR and major metros through our engineer network. One SLA can cover all your locations.
How do we get started with IT outsourcing?
Start with a free 60-minute IT assessment. We check your current setup, find risks and wasted spend, and suggest the right model with a priced proposal within 24 hours.
Ready to outsource your IT with confidence?
Book a free 60-minute IT assessment. We check your setup, find risks and wasted spend, and send a priced proposal for the right model within 24 hours.