IT Support in India for Global Companies
24/7 remote IT support across India, with dedicated onsite engineers in Noida, Greater Noida, Delhi, and Gurugram. One local partner looks after your India staff, devices, network, cloud and security.
* Remote response targets are subject to your service agreement, priority level, and coverage hours.
International Companies We Can Help
You have offices, staff or IT systems in India. You need a local partner you can trust.
Companies With India Offices
Get the same IT standard as your head office, without hiring a local IT team.
Remote Teams in India
Staff working from home or co-working spaces get help with devices, setup, cloud access and fixes.
Overseas IT Teams
Your IT team sits in the UK, US, UAE or elsewhere. We are your hands on the ground in India when remote help isn't enough.
Expanding Into India
Setting up in India for the first time? We buy devices, build your network and support you from day one.
We have discussed India IT support with companies from the United States, United Kingdom, United Arab Emirates and other countries. Businesses anywhere are welcome to contact us. Coverage and scope are confirmed in your agreement.
Services for Your Indian Office
We cover all the IT your Indian office and staff need, from daily device help to networks and cloud.
Employee Device Support
We fix laptops, desktops, phones and accessories for your India staff. Onsite in Delhi NCR, remote across India.
Onboarding & Offboarding
New joiners get a ready laptop, accounts, apps and access. When staff leave, we remove access safely.
Microsoft 365 & Google Workspace
User help, licences, email fixes, Teams/Meet setup and admin tasks for your India users.
Networks, Firewalls & Servers
We set up and support your office network, firewall, servers and internet.
Endpoint Security
Antivirus, threat detection, security updates, MFA (a second login check) and basic security rules for your India devices and users.
Asset Setup & Procurement
We can buy, set up and deliver laptops, desktops, network gear and accessories to your India offices. (Subject to stock and agreed scope.)
Dedicated Onsite Engineer
A full-time engineer based at your Delhi NCR office. They fix daily IT issues on the spot, with no waiting.
Overseas IT Team Coordination
We follow your IT team's ticketing and escalation process. You get regular reports in your format and scheduled check-ins.
Onsite vs. Remote Support — What to Expect
Here is clearly what we do onsite and what we do remotely. All of it is confirmed in your service agreement.
Onsite Support (Delhi NCR)
- Noida (Sector 62, Sector 63, and across Noida)
- Greater Noida
- Delhi (commercial areas)
- Gurugram (DLF Cyber City, Golf Course Road, Udyog Vihar, etc.)
- Arrival time depends on the priority level in your SLA (our written service promise) and on traffic.
Remote Support (Across India)
- 24/7 remote helpdesk for all India locations
- Remote desktop support, cloud admin, email troubleshooting
- Access via agreed tools (TeamViewer, AnyDesk, RDP, etc.)
- Escalation coordination with your overseas IT team
- We confirm tools and access rules across borders before work starts.
Working Across Time Zones
We work in IST. We can match our reports, escalation hours and calls to your team's working hours.
Call times and escalation hours are agreed in your proposal. Our team works in English and Hindi; we do not promise other languages.
How We Set Up India IT Support for Your Business
1. Initial Discussion
We learn about your India offices, team size, current IT, and what is going wrong.
2. Scope & Proposal
We propose the scope, SLA, escalation plan and price. All in writing before anything starts.
3. Onboarding & Setup
We meet your overseas IT team, agree tools and access, review your setup and brief our engineers.
4. Service Begins
Your India staff now have a local IT contact. We fix, report and escalate issues as agreed. Regular reports keep your overseas team informed.
Frequently Asked Questions
Can you be our single IT contact for our India office?
Yes. We can be your main IT contact in India. We handle staff calls, onsite visits in Delhi NCR and vendors, and report back to your overseas IT team.
What time zones can you support?
We work in IST (Indian Standard Time, UTC+5:30). Our 24/7 remote support covers UK (GMT/BST), UAE (GST) and US (ET/PT) business hours. Call times and escalation hours are agreed in your proposal.
Do you provide onsite support across all of India?
Onsite visits cover Delhi NCR: Noida (including Sector 62 and Sector 63), Greater Noida, Delhi and Gurugram. Remote support is 24/7 across India. Outside Delhi NCR? Tell us your location and we will discuss options.
How do you coordinate with our overseas IT team?
We follow your existing process. We can use your ticketing system, join your calls and report in your format. We agree how we work together before we start.
What tools and remote access software do you support?
We use the tools agreed in your contract, usually TeamViewer, AnyDesk, Microsoft Remote Desktop and Zoho Assist. Access rules across borders are confirmed before we begin.
Do you have offices or engineers outside Delhi NCR?
No. We are based in Delhi NCR only. Remote support covers all of India; onsite support covers Delhi NCR. We will not overstate our coverage.
Can you help us set up IT for a new India office?
Yes. We can set up your network and internet, buy and set up devices, set up Microsoft 365 or Google Workspace, and support you from day one. Tell us your location, team size and timeline.
Related Services
Dedicated Onsite IT Engineer
A full-time engineer at your Delhi NCR office, handling daily IT on-site.
Business IT Support & AMC
A yearly support and maintenance contract for your devices, network and business apps.
Custom Software Development
Need software too? We build portals, integrations and business apps.
Discuss Your India IT Support Needs
Tell us your office location, team size and needs. We will send a clear proposal with scope, SLA and pricing.
Email: [email protected] — We typically respond within one business day.